Pursuant to the Fast Act passed in December 2015, The IRS is once again allowing private collection companies to pursue collection of taxes owed. These companies must follow provisions of the Fair Debt Collection Practices act. If you don’t want to work with these collection companies, you must submit a request in writing to the assigned agency.
Beware of scammers pretending to collect on behalf of the IRS. To make a complaint about the agency or its employee, call the TIGTA hotline 800-366-4484.